How a media group is set up

One sub-account for the group, one user group per slice of it that needs its own view, and people placed into the groups they work in. OMC (OMD and PHD) is the example below, trimmed to four agencies.

Who builds what

On TVNZ the structure is TVNZ's: sub-accounts, user groups, their Landmark mappings and rule sets are created by TVNZ. An agency admin adds and removes people inside groups that already exist. The general Administration pages describe the controls; this page describes the shape TVNZ gives them.

TVNZ creates the OMC sub-account and its user groups. Each group names the Landmark entity it sees and the rule set it works under. People are then added to one or more groups, and that membership is the whole of their access. Priya, who oversees every agency, is simply a member of all five.

The three layers

Layer	What it is	Who creates it
Sub-account	The commercial entity — one per Landmark account: a media group (OMC, Mediabrands), an agency (Wavemaker), a holding company that groups advertisers, or an advertiser booking direct (KFC)	TVNZ, linked to Landmark. Agencies cannot create these
User group	A view onto the sub-account, defined by two settings: its Landmark mapping (which agencies, or the whole media group, it sees — the data filter on campaigns, reports and the booking form) and its rule set (what it may do there: Agency booking or Agency reporting, reusable across groups)	TVNZ. Agency admins cannot add, edit or delete groups
User	A person in one or more groups. Every user needs at least one; the default group is the view they land in and the others are one switch away. Regular users work inside their groups; Admin users also add and remove people, within limits TVNZ sets	An agency admin, for people. Never structure

What each person sees

Access is nothing more than group membership. The same five people from the tree:

Person	Groups	OMD Auckland	OMD Wellington	PHD	PHD Content	Can do
Mia — OMC admin	OMC group	●	●	●	●	Book · Report · Manage users
Priya — group operations lead	All five groups	●	●	●	●	Book · Report · works as any agency
Ana — planner	PHD group, OMD Auckland	●	○	●	●	Book · Report · switches group
Tom — planner	PHD	○	○	●	○	Book · Report
Sam — finance	OMC reporting	●	●	●	●	Report · no booking tab

Two routes to the same view

Mia and Priya both see all four agencies, by different routes. Mia looks down from the umbrella group, so her booking form asks which agency each campaign is for. Priya switches into each agency's own group and works exactly as that agency's planner does, with the agency prefilled and only its campaigns in view; she also lands in the OMC reporting view when she needs the read-only picture. In the booking form the agency field is prefilled from the group's mapping: Ana in the PHD group picks PHD or PHD Content; in OMD Auckland the field is fixed. Agencies with no Landmark mapping show greyed out, which is TVNZ's signal that the mapping is missing.

Shapes a group can take

Shape	Mapped to	Who it is for	Example
Umbrella	The media group. Sees every agency under it, now and as Landmark adds more	Group-level planners and admins	OMC group
Sub-network	A hand-picked set of agencies — a network inside the group with its own team	A network's own team	PHD group = PHD + PHD Content
Single agency	One Landmark agency. Agency prefilled, only its own campaigns	The everyday planner view	PHD, OMD Auckland
Reporting only	The same mapping as any shape above, with the Agency reporting rule set. Booking tabs are hidden	Finance, leadership, clients	OMC reporting
One person, two hats	Not a group shape but a user in several groups, switching between them; the default group is the landing view. No second login, no duplicate user	Anyone who works across agencies	Ana (two groups), Priya (all five)
Deals follow the tree	A deal linked to the media group is available to every agency under it; a deal linked to one agency stays there. Groups do not change this, they only decide who sees it	—	—

Rules of the structure

• TVNZ builds structure, agencies fill it. Sub-accounts, user groups, mappings and rule sets are TVNZ's. An agency admin adds and removes people inside groups that already exist.
• Mapping is the filter. What a group sees in campaigns, reports and the booking form comes from its Landmark mapping alone. No mapping, no data.
• Rule sets are shared. Agency booking and Agency reporting are defined once and attached to many groups. Change the rule set, every group using it follows.
• Every user has a home group. Users are created into at least one group; the default group is where they land. Groups can be added later without touching the user's login.
• Structure follows Landmark. Names and codes come from Landmark. If an agency is missing or duplicated there, it shows greyed out here. Fix it in Landmark first.
• TVNZ staff see across the tree. Internal users work in the TVNZ client account and can filter by any agency, or view the dashboard as an agency user to see exactly their view.

Related

• Administration overview — users, groups and rule sets as controls
• Users and groups — adding people to groups
• Booking on TVNZ — where the group's mapping prefills the agency